Statesville Restaurant Manager - Chili's

Maggiano's•Mooresville, NC

About The Position

Chili’s Restaurant Managers connect with Team Members and Guests, foster a teamwork-focused atmosphere, and help create a fun, welcoming restaurant culture. They lead high-energy shifts, ensure excellent Guest experiences, and meet the restaurant’s financial responsibilities. Managers use Chili’s operational systems to control costs and maintain quality, while hiring, training, retaining, and developing Team Members. They also promote the company’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Ensure a great Guest experience.
Model operational and quality standards and hold Team Members accountable to them.
Identify root causes of issues, practice self-reflection, and take accountability with vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili’s systems to effectively control costs.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.