Gurnee Restaurant Manager - Chili's

Chili's•Gurnee, IL

About The Position

Chili’s Restaurant Managers lead teams in a high-energy restaurant environment, focusing on hospitality, teamwork, Guest satisfaction, and business results. They guide shifts, uphold operational and quality standards, control costs, and help create a fun, accountable workplace. Managers also build relationships with Guests and the community while representing Chili’s culture and Cultural Beliefs.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Ensure a great Guest experience.
Model and hold Team Members accountable to operational and quality standards.
Identify root causes of issues, practice self-reflection, and demonstrate accountability, vulnerability, and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili’s systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food-handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.