About The Position

Chili's Managers lead a high-energy restaurant team, connect with Team Members and Guests, and create a welcoming, fun, team-oriented atmosphere. They help deliver excellent Guest experiences, uphold operational and quality standards, and achieve business and financial results while embodying Chili's culture and Cultural Beliefs. The role includes managing costs, following operational systems, developing Team Members, engaging with Guests and the community, and ensuring safe food handling.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, reflect on personal accountability, and demonstrate vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships in the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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