About The Position

Chili’s Restaurant Managers lead teams to provide excellent Guest experiences and achieve strong business results. They connect with Team Members and Guests, create a fun and collaborative atmosphere, lead high-energy shifts, uphold operational and quality standards, and ensure the restaurant meets its financial responsibilities. Managers hire, train, retain, and develop Team Members while fostering open communication, driving Guest engagement, and representing Chili’s culture and Cultural Beliefs. The role includes using Chili’s systems to control costs, following operational procedures, and practicing safe food handling.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, reflect on performance, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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