Restaurant Manager - San Leandro, CA - Chili's

Chili's•San Leandro, CA

About The Position

Chili’s Managers lead restaurant teams to deliver a great Guest experience while achieving business results. They connect with Team Members and Guests, foster teamwork and open communication, and guide the team through high-energy shifts. Managers help ensure operational and quality standards, control costs, meet financial responsibilities, and uphold Chili’s culture and Cultural Beliefs. The role combines hospitality, team development, operational leadership, and business performance in a fast-paced restaurant environment.

Requirements

Be a dependable team player.
Prefer working in a fast-paced environment.
Have strong multitasking skills.

Responsibilities

Ensure a great Guest experience.
Model and hold Team Members accountable to operational and quality standards.
Identify root causes of issues, take personal accountability, and demonstrate vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili’s systems to effectively control costs.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.