Restaurant Manager - Atlanta, GA (Toco Hills)

Maggiano's•Atlanta, GA

About The Position

Chili’s Restaurant Managers lead teams and restaurant operations while creating a welcoming, high-energy experience for Guests. The role connects hospitality and business results: managers guide teams through shifts, uphold operational and quality standards, meet financial responsibilities, and use Chili’s systems to control costs. Managers also hire, train, retain, and develop Team Members, foster communication and accountability, and represent Chili’s culture and Cultural Beliefs. The position includes engaging with the local community and practicing safe food handling procedures. Chili’s describes its culture as fun, team-oriented, and rooted in service, hospitality, and giving back. The company aims to deliver the best experience to every Guest, every day.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Strong multitasking skills.

Responsibilities

Ensure a great Guest experience.
Model and enforce operational and quality standards for Team Members.
Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behavior by championing change and restaurant initiatives.
Lead with both heart and mind.
Drive business results and control costs using Chili’s systems.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships in the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.