About The Position

Chili’s Restaurant Managers lead teams in a fast-paced, high-energy restaurant environment, connecting with Team Members and Guests while supporting teamwork and a fun, hospitality-focused culture. They guide the team through shifts, work to exceed Guest expectations, and help ensure the restaurant meets its financial responsibilities. Managers use Chili’s operating systems to control costs, maintain operational and quality standards, and develop Team Members while contributing to business results and community relationships.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, reflect on performance, and demonstrate accountability, vulnerability, and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to effectively control costs.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships within the community.
  • Understand and practice safe food-handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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