Restaurant Manager - Casa Marina Key West, A Curio Collection by Hilton

Waldorf Astoria Kuwait • Key West, FL

8h • Onsite

About The Position

The Restaurant Manager leads the daily operations of a hotel dining outlet at Casa Marina Key West, a Curio Collection by Hilton property. The role oversees guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and compliance with outlet policies and procedures. The manager monitors guest satisfaction and service quality, resolves issues, and pursues continuous improvements to the dining experience.

The position also leads the outlet team by supervising, coaching, mentoring, evaluating performance, supporting professional development, recognizing achievements, recruiting, interviewing, and training team members. The manager develops marketing, upselling, and promotional initiatives to increase food and beverage sales and profitability, while maintaining compliance with health, safety, sanitation, and alcohol awareness regulations.

Responsibilities

• Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcement of policies and procedures.
• Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience.
• Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
• Implement marketing strategies, upselling techniques, and promotional initiatives to increase food and beverage sales and profitability.
• Lead hiring efforts, conduct interviews, and train new team members.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Benefits

• Access to 110 nights of discounted hotel travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible team members.
• Paid time off.
• Health and welfare plans, including coverage related to dental care and vision care.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed