Restaurant Manager

PF Changs China Bistro • Grand Rapids, MI

4d • $60,000 - $75,000

About The Position

The Restaurant Manager is a hands-on leader responsible for bringing P.F. Chang's heart-filled, Guest-led Pan-Asian dining experience to life. The role leads front-of-house hospitality and back-of-house culinary operations, develops an engaged team, creates memorable Guest experiences, and supports strong restaurant performance. The Manager follows the PRIDE values of Passion, Respect, Innovation, Discipline, and Excellence, bringing energy and purpose to each plate and interaction while maintaining high standards and attention to detail.

Requirements

• 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
• At least 21 years of age.
• High school diploma or equivalent.
• Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Valid driver's license and ability to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
• Flexible availability for front-of-house and back-of-house shifts across days, evenings, weekends, and holidays.
• Regular, reliable attendance and ability to work collaboratively in a fast-paced environment.
• Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in varying conditions including kitchens, coolers, freezers, and outdoors.
• Ability to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

• College coursework in hospitality, culinary arts, or business.
• Ability to travel up to 20% of the time for training, business meetings, or occasional multi-location support.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members while building leadership bench strength and maintaining an inclusive, respectful, high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Coach service, menu knowledge, speed of service, and Guest recovery to deliver memorable, personalized hospitality.
• Maintain a clean, safe, and guest-ready environment by overseeing sanitation checks, facility upkeep, and preventive equipment maintenance.
• Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, participate in inventory and ordering, and support restaurant performance goals.
• Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Monthly and quarterly performance bonuses.
• Paid management training and opportunities for career advancement through promotion from within.
• Employee referral bonuses: $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee's home location.
• Exclusive employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED