Restaurant Manager

PF Changs • Grand Rapids Charter Township, MI

4d • $60,000 - $75,000

About The Position

The Restaurant Manager is a hands-on leader responsible for bringing P.F. Chang's Guest-led Pan-Asian dining experience to life. The role leads front-of-house hospitality and back-of-house culinary operations, develops an engaged team, creates memorable Guest experiences, and supports strong restaurant performance. The manager is expected to embody the PRIDE values—Passion, Respect, Innovation, Discipline, and Excellence—and maintain high standards in daily operations.

Requirements

• 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
• At least 21 years of age and a high school diploma or equivalent.
• Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Valid driver's license and ability to handle duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
• Flexible availability for front-of-house and back-of-house shifts across days, evenings, weekends, and holidays.
• Regular, reliable attendance and ability to work collaboratively in a fast-paced environment.
• Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.
• Perform essential job functions with or without reasonable accommodation.

Nice To Haves

• College coursework in hospitality, culinary arts, or business.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members while building leadership bench strength and maintaining an inclusive, respectful, high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Coach service, menu knowledge, and speed of service to deliver personalized hospitality and effective Guest recovery.
• Oversee sanitation checks, facility upkeep, and preventive equipment maintenance to maintain a clean, safe, Guest-ready environment.
• Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, and participate in inventory, ordering, and restaurant performance goals.
• Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Monthly and quarterly performance bonuses
• Paid management training and career development
• Employee referral bonuses
• Employee discounts
• Financial assistance through the Lucky Cat Fund for qualifying team members during hardships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED