Restaurant Manager

Portillo's•Sycamore, IL

3d•$55,000 - $60,000

About The Position

Portillo’s is seeking a Restaurant Manager to lead team members in delivering high-quality food and customer service in a fun, fast-paced restaurant environment. The role models operational standards, leads and coaches the team, and creates memorable experiences for guests and team members. It oversees daily restaurant routines and shift execution, including planning, scheduling, training, opening and closing, and cash handling. The manager also makes business decisions related to inventory, budgets, and labor while ensuring compliance with sanitation, food safety, and restaurant regulations.

Requirements

Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
Ability to lead, coach, and drive excellence at every level.
Understanding of profit and loss (P&L) and restaurant operations.
Must pass required certified sanitation and responsible alcohol vending courses.
Strong communication skills and ability to read, speak, and understand English to communicate with team members, managers, and guests.
High school diploma or equivalent.
Flexibility to work 50+ hour weeks, rotating shifts including nights and weekends, and holidays.

Nice To Haves

1–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

Model operational standards and execute critical behaviors to run effective shifts and create memorable experiences for guests and team members.
Motivate and manage team members to provide a high level of hospitality.
Lead, coach, and support team members in achieving excellence.
Foster team engagement through frequent recognition and communication.
Ensure compliance with sanitation, food safety, and restaurant safety regulations.
Train team members on restaurant operations.
Deliver exceptional guest experiences and foster connections with guests.
Execute shift planning, scheduling, training, and daily routines.
Open and close the restaurant and manage cash handling.
Make business decisions related to inventory, budgets, and labor.

Benefits

Discretionary bonus program based on restaurant performance, among other factors.
Monthly technology reimbursement.
Uniform allowance.
Free shift meals.
Educational benefits.
Discounts on items including movie tickets and gym memberships.
Counseling and support resources through the Employee Assistance Program (EAP).
Choice of three medical plans, including a PPO.
Two dental plans and a vision plan.
Paid time off.
401(k) with company match.
Healthcare and dependent-care Flexible Spending Accounts.
Financial security benefits through Voya Financial.
Beef Stock Employee Stock Purchase Plan.
Voluntary benefits including pet insurance, critical illness coverage, and identity theft insurance.