Restaurant Manager

The Marcus Corporation•Pittsburgh, PA

About The Position

The Restaurant Manager at Kimpton Hotel Monaco Pittsburgh creates an innovative, memorable dining experience and leads the front-of-house team. The role oversees restaurant service and In Room Dining operations, maintains service standards, supports food and beverage product development and procurement, and contributes to financial planning, marketing, and cost control. The manager also hires, trains, evaluates, and supervises service employees, while coordinating cleanliness and maintenance across restaurant and service areas.

Requirements

  • Two years of management experience in hospitality or a similar industry.
  • Excellent interpersonal communication, problem-solving, and organizational skills.
  • Passion for creating and personalizing guest experiences.
  • Food Handler Certification, if applicable.
  • Flexible schedule, with the ability to work evenings, weekends, and holidays when needed.

Nice To Haves

  • Bachelor's degree in Hospitality, Restaurant, or Culinary Management.

Responsibilities

  • Create an exciting, innovative, and memorable dining experience for guests.
  • Lead and develop a knowledgeable front-of-house team, ensuring staff are trained in service etiquette and product knowledge and make efforts to meet guest needs.
  • Evaluate restaurant service performance daily and coordinate timely food production.
  • Direct and coordinate assigned personnel and departmental responsibilities for In Room Dining.
  • Participate in evaluating food products and kitchen employee performance, and in developing products consistent with the hotel's market position.
  • Develop selection and pricing strategies for liquors and wines and supervise their procurement.
  • Assist the Director of Food & Beverage with building annual financial objectives through the budget process.
  • Help meet sales-area financial targets by executing and improving the annual marketing plan, responding to opportunities, maintaining high operating standards, and using marketing funds effectively.
  • Help meet budgets through cost control, with consistent attention to cost of sales and payroll.
  • Communicate with management, employees, and accounting staff; identify developing personnel and provide training as positions open.
  • Ensure personnel receive regular, timely, and honest performance evaluations.
  • Implement and conduct ongoing training programs for new and existing management and employee staff.
  • Maintain daily cleanliness of the restaurant, coordinating kitchen cleanliness and service-area maintenance.
  • Supervise non-supervisory service employees and carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; and address complaints and resolve problems.

Benefits

  • Room discounts at Marcus Hotels & Resorts and IHG-branded properties.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • Two-for-one movie theater coupons at Marcus Theatres.
  • Ability to grow your career and transfer between properties.
  • Paid time off.
  • Flexible scheduling.
  • Medical, dental, and vision insurance offered after 30 days of employment.
  • Company-paid life insurance.
  • Employee assistance program.
  • 401(k) with employer match.
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