Restaurant Manager

Shake Shack•Johns Creek, GA

About The Position

Shake Shack is seeking a Restaurant Manager to lead daily restaurant operations and deliver superior service and guest satisfaction. The role includes training, motivating, and coaching team members; maintaining high standards of hospitality; promoting the brand in the local community; and ensuring compliance with sanitation and safety regulations. The company describes its work environment as fun, inclusive, and collaborative, with hands-on mentorship, training, and opportunities for growth.

Requirements

2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of the financial aspects of business operations.
Willingness to work flexible hours.

Nice To Haves

Food handler certification.

Responsibilities

Manage daily restaurant operations to ensure superior service and guest satisfaction.
Train team members on all aspects of Shack operations.
Motivate and manage team members to provide the highest level of hospitality.
Lead through coaching and a focus on achieving excellence.
Develop and implement a plan to promote the brand in the local community through word-of-mouth and restaurant events.
Ensure compliance with sanitation and safety regulations.

Benefits

Weekly pay
Performance bonuses
Shake Shack meal discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
Medical, dental, and vision insurance
Employer-paid life and disability insurance
401(k) plan with company match
Paid time off
Paid parental leave
Access to Employee Assistance Program on Day 1
Pre-tax commuter and parking benefits
Flexible spending and dependent care accounts
Development and growth opportunities