Restaurant Manager

Raising Cane's • Ann Arbor, MI

4d

About The Position

The Restaurant Manager supports the Restaurant Leader with the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet company standards across restaurant zones, acts as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The Restaurant Manager directs crewmembers, provides customer service, enforces company policies and safety standards, and uses required tools, forms, and logs to document shift execution and take corrective action as needed.

The position also includes authorizing employee functions that require manager approval, using recognition programs, maintaining restaurant cleanliness and facility condition, and completing other assigned duties. The work environment is a fast-paced kitchen, with customer interaction and work both indoors and outdoors in varied temperatures. Work involves food products, common allergens, industrial equipment, commercial cleaning products, personal protective equipment, and extended periods of walking, standing, lifting, and bending.

Requirements

• At least 1 year of restaurant or retail management experience.
• Must be 18 years of age or older.
• Detail-oriented and organized, with the ability to manage multiple changing priorities.
• Self-driven, flexible, and energetic, with strong written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize problems, set goals, execute plans, and solve problems.
• Knowledge and skills in staffing, scheduling, people management, and cost management.
• Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
• Must complete all required Raising Cane’s company training programs.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Execute shift management in accordance with operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Direct crewmembers during a shift.
• Provide exemplary customer service.
• Use the reward and recognition program for crewmembers in the restaurant.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Dependent care and healthcare flexible spending accounts
• Company-provided life and disability insurance
• Hospital indemnity, accident, and critical illness coverage
• 401(k) with employer match for employees age 21 and older
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition reimbursement
• Crewmember Assistance Program
• Pet insurance
• Weekly pay, except in some states where pay is bi-weekly
• Competitive pay and monthly bonus
• Paid time off and sick time
• Eight paid holidays a year
• Early closure for company events
• Casual work attire
• Perkspot employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed