Restaurant Manager

The Cheesecake Factory • Burlington, MA

5d

About The Position

The Cheesecake Factory seeks a Restaurant Manager to lead daily operations in a high-sales, full-service restaurant. The manager will use company systems and standards to improve the guest experience and staff engagement while managing sales and profit targets. The role includes developing people, supporting culinary quality in a scratch kitchen, and maintaining the company’s high-performance culture.

The position offers an annual salary of $60,000–$70,000, potentially adjusted by geographic differential, and eligibility for a quarterly performance bonus. The role requires working 50–60 hours per week and standing for 10 or more hours per shift. The Cheesecake Factory describes itself as an experiential dining company operating more than 350 restaurants across the U.S. and Canada, with additional internationally licensed locations and a bakery division.

Requirements

• At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30 or more team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen, including profitability, sales, and labor management.
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Ability to stand for 10 or more hours per shift.
• Ability to work 50–60 hours per week.

Nice To Haves

• ServSafe certification.
• Applicable state or local licenses.

Responsibilities

• Lead daily restaurant operations in a high-sales, full-service environment.
• Manage, coach, and develop teams of 30 or more employees.
• Drive guest satisfaction through strong hospitality and service standards.
• Support scratch kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible healthcare spending account.
• Company-paid life insurance.
• Short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Paid vacation and sick time.
• 401(k) with company match.
• Quarterly performance bonus program.
• 25% discount for the employee’s party when dining as a guest.
• Tuition assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed