Restaurant Manager

Circle K•Supply, NC

About The Position

The Restaurant Manager Trainee role prepares the candidate for a Restaurant Manager position. After a designated training period, the trainee may manage the day-to-day operations of a designated company-operated restaurant for up to 90 days, with partial or full responsibility for people, operations, and financial metrics. The position reports directly to the Restaurant District Manager. The role involves providing guest service, leading and developing team members, overseeing hiring and onboarding, maintaining restaurant cleanliness, and ensuring food quality, food safety, and operational standards. The trainee also handles restaurant administration and controls, including paperwork, inventory, cash, truck orders, schedules, and financial and operational metrics. The position requires following government laws and safety codes, reporting incidents and facility issues, and demonstrating the company’s values. This job description outlines the general nature of the work and may be revised. The employee may be asked to perform other duties. Circle K is an Equal Opportunity Employer and will consider reasonable accommodations for employees with disabilities unless doing so would be unreasonable or create an undue hardship.

Requirements

  • Minimum of 1–2 years of restaurant management experience preferred.
  • Proficiency in Microsoft Office Suite.
  • Valid state driver’s license required.
  • Open availability required.
  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Acts with integrity and keeps commitments.
  • Positive attitude.
  • Conflict management skills.
  • Sense of urgency.
  • Leads by example.
  • Focuses on achieving results while having fun.
  • Ability to work well with others or independently.
  • Frequently bend, twist at the waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
  • Frequently push, pull, lift, and carry up to 10 lbs.; occasionally handle 50+ lbs., including lifting from ground to overhead.

Nice To Haves

  • ServSafe Manager certification preferred.
  • Minimum of 1–2 years of restaurant management experience preferred.

Responsibilities

  • Provide excellent, fast, and friendly guest service; coach and correct team members as needed.
  • Recruit, interview, select, hire, and onboard employees for all positions.
  • Maintain a clean restaurant through housekeeping and ensure delegated job and shift duties are completed.
  • Establish production build-to levels and maintain the production management system.
  • Direct the team to prepare and serve food according to Brand, Company, and health department requirements.
  • Supervise and coach team members on food preparation and production management guidelines.
  • Ensure team members receive ongoing training on Brand and Company standards.
  • Share relevant information and maintain the communication board.
  • Implement Brand campaigns and conduct training on new products.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor the accuracy of cash, sales, and inventory control records.
  • Communicate with the District Manager as required.
  • Complete daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and other required administrative duties.
  • Maintain a safe environment for team members and guests by following laws and safety codes, and report facility issues to maintenance.
  • Complete incident reports in accordance with the 5-minute rule policy.
  • Take ownership of financial and operational metrics to support a profitable restaurant.
  • Conduct team member check-ins and provide positive feedback badges in Workday, using recognition to reinforce positive behaviors and performance.
  • Apply progressive discipline to address performance deficiencies or failures to follow Company policies or regulatory requirements.
  • Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

  • Medical, dental, vision, term life, and AD&D plans.
  • Flexible spending and health savings accounts.
  • Short-term and long-term disability.
  • Vacation, holiday, personal, and sick paid time off.
  • Matching 401(k).
  • Tuition reimbursement.
  • Stock purchase plan.
  • Employee discount program.
  • Discount meal benefit.
  • Wellness plan.
  • Mobile phone benefit for General Managers.
  • Wait periods may apply.
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