Restaurant General Manager

Alvarado Restaurant Nation•Grand Junction, CO
•$50,000 - $60,000

About The Position

The Restaurant Leader is responsible for delivering exceptional customer service by ensuring high-quality products and service standards. The role maintains rigorous standards for product quality, service speed, and cleanliness, and projects a professional image through the appearance of the leader and the team. The Restaurant Leader proactively engages with customers to improve their dining experience and uphold the restaurant’s reputation. This position supervises restaurant team members and shift leads, coordinates and delegates work, and provides clear direction. The leader works hands-on, sets an example, and focuses the team on key business issues and peak efficiency. The role also manages restaurant flow, uses business tools, analyzes financial data, and acts on business trends to drive sales and achieve margin targets. It requires technical knowledge of food preparation, production, delivery, product standards, food safety, and basic restaurant equipment troubleshooting.

Requirements

  • High school diploma or GED.
  • Supervisory experience in a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
  • Self-starter who is process- and solutions-focused, action-oriented, and an independent problem solver.
  • Enthusiasm for and strong advocacy of the company’s Mission and Core Values.

Responsibilities

  • Maintain a tidy, professional appearance for self and other employees.
  • Interact proactively and effectively with customers and seek to improve their experience.
  • Supervise employees and coordinate their work efficiently.
  • Delegate tasks to appropriate team members and provide clear direction and authority.
  • Work hands-on and lead by example.
  • Demonstrate principled leadership and sound business ethics.
  • Identify problems quickly, develop and implement solutions, and manage restaurant flow to support customer satisfaction.
  • Focus the team on critical business issues and plan, organize, and delegate work for peak efficiency.
  • Ensure appropriate team members understand and use available business tools.
  • Analyze financial data accurately, identify trends, take appropriate action, and follow up to ensure implementation.
  • Use knowledge of key business drivers to build sales and achieve margin targets.
  • Apply technical knowledge of food preparation, production, and delivery.
  • Follow food handling and food safety procedures, company product standards, and basic restaurant equipment troubleshooting practices.

Benefits

  • Monthly performance-based bonus eligibility.
  • Medical insurance eligibility beginning on the first day of the month after 60 days.
  • 401(k) plan eligibility after one year.
  • Two weeks of vacation after one year.
  • Sick leave granted according to state requirements.
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