Restaurant General Manager

Burger King (Carrols Corporation)•Roanoke, VA

11d•$55,000 - $60,000

About The Position

Burger King Restaurant General Managers are executive leaders accountable for running the restaurant as a business. The role is responsible for driving sales and profitability, operational excellence, talent development, and an exceptional guest experience. The General Manager leads Assistant Managers, Hourly Shift Coordinators, and Team Members, setting clear expectations and fostering ownership, accountability, and high performance. In partnership with the District Manager, the General Manager executes business strategies, analyzes performance metrics, and takes action to meet goals for sales growth, labor and cost controls, food safety, and guest satisfaction.

Requirements

Must be at least 18 years of age.
At least 2 years of restaurant leadership experience with operational and/or financial responsibilities.
People-first leadership style with strong communication and team development skills.
Ability to solve complex problems and make confident business decisions.
Commitment to guest experience, Burger King standards, and building a high-performing culture.

Nice To Haves

High School Diploma or GED preferred.

Responsibilities

Own the restaurant P&L, review financial performance for opportunities, manage costs, drive sales, and make business decisions to achieve desired outcomes.
Motivate the team to exceed guest expectations, respond to guest issues, identify root causes through guest feedback systems, and engage the community through local marketing initiatives.
Oversee hiring, training, certification, coaching, recognition, and ongoing development for Team Members, Shift Coordinators, and Assistant Managers.
Optimize labor, maintain brand and operational standards, and provide hands-on support throughout the restaurant as needed.
Partner with the District Manager to execute business strategies, analyze performance metrics, and take action to achieve goals across sales growth, labor and cost controls, food safety, and guest satisfaction.