Hardees General Manager - Northwest Leland

Boddie-Noell Ent.

About The Position

Boddie-Noell Enterprises is hiring a Restaurant General Manager for a Hardee’s restaurant. The role develops, supports, and leads the restaurant team and is accountable for sales growth by maintaining high standards in quality, service, and cleanliness while focusing on profitability. The manager works alongside crew members, leads by example, resolves guest complaints, maintains product quality, and addresses operational issues as they arise. Boddie-Noell Enterprises is a family-owned company and the largest Hardee’s franchisee in the United States. The company describes its values as respect, honesty, trust, excellence, teamwork, and diversity. The position includes a comprehensive 7–8 week training course and ongoing career development classes intended to support advancement along the management path.

Requirements

Must be 18 years or older.
Must meet the physical demands of the role.
Must be able to lead, recognize, and train successful talent.
2–5 years of experience as a Restaurant General Manager.
Good references.
Available to work all shifts and weekends.
Ability to pass a background check and drug screen.
Valid driver’s license and good driving record.
Strong conflict-resolution skills.
Solid organizational, multitasking, and prioritization skills.
Excellent interpersonal and leadership skills.
Ability to communicate effectively at all levels of the organization.
Ability to balance hands-on work with effective delegation skills.

Nice To Haves

Veterans and applicants with previous military experience are encouraged to apply.

Responsibilities

Interview and hire qualified staff in accordance with company standards and state and federal regulations.
Schedule sufficient staff to operate the restaurant and accommodate guest flow, while managing labor costs to company standards.
Train the management team and crew using the current training system; evaluate performance at designated intervals and create development plans for employees.
Maintain a cooperative and harmonious working relationship with the management team and crew; provide coaching, counseling, and discipline as warranted; assist with crew duties as needed.
Conduct crew and management meetings as needed to discuss operating procedures, promotions, safety, security, and training.
Maintain adequate supplies and control inventory to meet company food-cost-variance standards.
Maintain reports and records in accordance with company standards and applicable state and federal regulations.
Maintain the building and equipment using proper operating, cleaning, and preventative-maintenance procedures.
Be responsible for cash and ensure adherence to cash procedures.
Meet company standards for personal appearance and maintain professionalism.
Follow HR, sanitation, safety, and security policies and procedures to maintain a safe and compliant environment.
Represent Boddie-Noell Enterprises professionally and demonstrate the company’s vision and values; perform other tasks as directed by management.