Restaurant General Manager

Pyramid Global Hospitality•Berkeley, CA
•$85,000 - $90,000•Onsite

About The Position

The Restaurant General Manager provides overall leadership and strategic direction for Study Hall Rooftop Lounge at Residence Inn Berkeley. This hands-on, highly visible role oversees daily restaurant, bar, and lounge operations; guest experience; team development; financial performance; and the continued growth of the restaurant’s reputation and business. The manager is expected to balance operational excellence with creativity, innovation, and an entrepreneurial mindset while leading by example and collaborating with culinary, beverage, and executive leadership. Study Hall Rooftop Lounge is a rooftop dining and entertainment destination in downtown Berkeley, featuring views of the San Francisco Bay, handcrafted cocktails, inspired cuisine, DJs, live entertainment, and social events. The role offers an opportunity to shape guest experiences, develop a high-performing team, and contribute to the restaurant’s growth and success.

Requirements

  • At least 5 years of progressive restaurant or hospitality leadership experience, including management experience in an upscale, high-volume restaurant, rooftop lounge, bar, or comparable dining and entertainment venue.
  • Proven success driving restaurant profitability, guest satisfaction, and team performance.
  • Strong understanding of restaurant financial management, including budgeting, forecasting, labor management, inventory controls, and cost optimization.
  • Demonstrated ability to lead, inspire, and develop high-performing hospitality teams.
  • Passion for culinary innovation, craft cocktails, elevated service, and memorable guest experiences.
  • Strong business acumen, an entrepreneurial mindset, and a proactive approach to revenue generation.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Experience with restaurant POS systems, reservation platforms, and restaurant management technology.
  • Flexibility to work evenings, weekends, holidays, and peak business periods.

Nice To Haves

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field; equivalent professional experience is considered.

Responsibilities

  • Lead daily restaurant, bar, and lounge operations, ensuring exceptional service and operational consistency.
  • Maintain a visible presence in the venue, engage with guests, and support the team during key service periods.
  • Establish standards for service, ambiance, cleanliness, and presentation; oversee reservations, table management, service flow, and staffing deployment.
  • Champion a guest-first culture, build relationships with guests and the local community, monitor feedback and reviews, and continually improve the experience.
  • Recruit, develop, coach, schedule, and retain a high-performing team; set expectations, manage performance, and develop future leaders.
  • Manage restaurant financial performance, including revenue, profitability, labor productivity, operating expenses, inventory, purchasing, and beverage costs.
  • Analyze financial results and trends, develop sales and profitability strategies, and work with culinary and beverage leaders on menu pricing and offerings.
  • Identify and pursue revenue opportunities through private events, promotions, celebrations, and group business.
  • Partner with Sales, Marketing, and Culinary teams to develop promotions, seasonal experiences, signature events, live entertainment, and other programming.
  • Build local community relationships and strengthen Study Hall’s reputation and visibility.
  • Ensure compliance with health, safety, sanitation, and alcoholic beverage regulations; maintain internal controls for cash, POS transactions, inventory, and purchasing.
  • Ensure adherence to company policies, operational procedures, and service standards, and promote a safe, professional, and respectful environment.
  • Collaborate with executive leadership on strategic initiatives and contribute to additional projects supporting restaurant and organizational objectives.
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