GM

AES Restaurant Group•Niles, MI

13d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant General Manager to lead a restaurant team and deliver a positive work environment and dining experience. The manager coaches, mentors, and supports team members, helping guide their development, safety, and well-being. The role focuses on restaurant operations and results, including guest satisfaction, customer service, speed of service, quality control, workplace safety, profit and loss, and food and labor costs. The manager uses AES systems to create accurate projections and schedules, maintains restaurant controls, and takes action to improve performance. AES offers competitive compensation and a bonus program, full-time shifts, health insurance, PTO, and an employee rewards and recognition program.

Requirements

Have a reliable vehicle and valid driver’s license.
Be ServSafe certified or capable of obtaining certification.
Be able to work in warm and cold temperatures.
Be able to stand for 8–10 hours.
Be able to lift up to 50 pounds.
Be able to climb ladders for general maintenance.
Be able to bend, squat, twist, pull, and reach.
Demonstrate respectful communication, coaching and development, hiring and staffing, emotional resilience and patience, leadership, listening, and delegation.
Be able to work in a fast-paced environment and think on your feet.
Maintain high standards of integrity and customer satisfaction.
Have skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to run the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.