GM

Arby's (AES Restaurants)•Watertown, WI

24d•$53,000 - $62,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the restaurant to create a positive work environment and dining experience. The role guides the development, safety, and well-being of the team, coaching, mentoring, and supporting employees. The position focuses on achieving operational, guest satisfaction, and financial goals, including effective restaurant controls and management of food and labor costs.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in coaching and developing, hiring and staffing, leadership, and restaurant operations management.
Emotional resilience, patience, and ability to work in a fast-paced environment and think on your feet.
Ability to manage profit and loss, food costs, and labor costs.
Ability to follow government regulations, employment law, food safety, operations policies, and cash policies, and implement accounting controls.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet goals for service, operations, and financial results.
Manage restaurant operations and profit and loss performance.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.
Communicate respectfully with guests and team members, listen, delegate responsibility, and maintain high standards of integrity and customer satisfaction.