Restaurant General Manager

Taco Bell•Alsip, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will lead restaurant operations to support customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role includes coaching and mentoring team members to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and helping team members grow and succeed. The role covers people development, consistent customer experience, and sales and profit growth. Responsibilities include recruiting and training employees, developing future managers, overseeing daily operations and safety standards, addressing customer concerns, managing profit and loss, maintaining facilities and equipment, and creating and executing restaurant-specific annual operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions and moderate noise, with possible exposure indoors to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Ability to meet the stated physical demands, including standing for long periods and lifting or pushing/pulling up to 50 pounds.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.