Restaurant General Manager

Taco Bell•Ann Arbor, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a motivated team. This hands-on leadership role involves setting expectations, coaching and mentoring employees, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company describes its focus as delivering exceptional customer experiences, fostering a positive work culture, and supporting team members’ growth and success. The General Manager leads talent recruitment, training, development, and performance feedback; oversees daily restaurant operations and customer experience; and manages sales, profits, facilities, and restaurant-specific operating plans. The role requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions and a moderate noise level, with possible exposure indoors to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a demonstrated track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver strong customer experiences.
Develop Managers and Team Members for future growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.