GM

Arby's (AES Restaurants)•Mebane, NC

19d

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Restaurant General Manager to lead a restaurant, create a positive work environment and dining experience, and support the development, safety, and happiness of the team. The role includes coaching, mentoring, and caring for employees while achieving operational, guest-service, and financial goals. The General Manager uses AES systems to run the restaurant, including creating accurate projections and schedules; maintains restaurant controls, particularly cash and inventory; and monitors performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance. The role also requires following government regulations, employment laws, food-safety rules, operating policies, cash policies, and accounting controls. The position requires a reliable vehicle and valid driver’s license, and ServSafe certification or the ability to obtain it. Physical requirements include working in warm and cold temperatures, standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and performing bending, squatting, twisting, pulling, and reaching motions.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating, and working in a fast-paced environment.
Emotional resilience and patience, with high standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food- and labor-cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team.
Use AES systems to run the restaurant, including accurate projections and effective scheduling.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, and quality control.
Promote workplace safety and address food and labor variances with appropriate corrective action.
Follow government regulations, employment laws, food-safety requirements, operating policies, cash policies, and accounting controls.
Create a positive work environment and support the development, safety, and happiness of team members.