GM

Arby's (AES Restaurants)•Port Washington, WI

24d•$53,000 - $62,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Restaurant General Manager to lead the team and create a positive work environment and dining experience. The manager supports the development, safety, and well-being of team members through coaching, mentoring, and care. The role focuses on restaurant operations and results, including guest satisfaction, service, speed, quality, workplace safety, profit and loss, and food and labor variance. The manager uses AES systems to run the restaurant, sets schedules and projections, maintains restaurant controls, and works toward service, operational, and financial goals. AES offers a competitive bonus program, full-time shifts, health insurance, PTO, and an employee rewards and recognition program. Candidates must have a reliable vehicle and a valid driver’s license, and must be ServSafe certified or able to obtain certification. The position involves working in warm and cold temperatures and performing the listed physical tasks.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and development, hiring and staffing, emotional resilience and patience, leadership, listening, and delegation.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Knowledge or ability in P&L management, operations management, restaurant management, and managing food and labor costs.
Ability to follow government regulations, employment law, food safety, operational and cash policies, and accounting controls.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Address food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.
Communicate respectfully, listen, delegate responsibility, and maintain high standards of integrity and customer satisfaction.