Restaurant General Manager

Taco Bell•Peru, IL

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of its restaurants in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a motivated team. This hands-on leadership role involves coaching and mentoring team members to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on customer experiences, a positive work culture, and team member growth. The role includes developing people and leadership capability, delivering a consistent customer experience, and growing the brand, sales, and profits. The General Manager oversees daily restaurant operations, team development, customer service, financial and operational performance, facilities, and restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed.

Requirements

  • High school diploma or GED.
  • 2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
  • Strong analytical, decision-making, and conflict-resolution skills.
  • Excellent communication skills and a proven track record in team building.
  • Passion for excellence in food quality, service, cleanliness, and operational speed.
  • Proficiency in basic business math and computer literacy.
  • A dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
  • Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

  • Lead with purpose, resolve conflicts, and drive results through others.
  • Recruit and train talent to deliver outstanding customer experiences.
  • Develop a bench of Managers and Team Members for future growth.
  • Provide direction, mentorship, and performance feedback to team members.
  • Model Team Lyders' core values and principles.
  • Execute corporate and local initiatives effectively and on time.
  • Foster a safe and welcoming environment for employees and customers.
  • Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
  • Resolve customer issues and train team members to exceed service expectations.
  • Use customer insights to improve the guest experience.
  • Manage profit and loss through cash control, inventory management, and labor optimization.
  • Maintain facilities and equipment to brand standards using preventative maintenance plans.
  • Monitor sales and operational performance and coach the team toward growth targets.
  • Develop and execute restaurant-specific Annual Operating Plans.
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