Restaurant General Manager

Taco Bell•New Lenox, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with company brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a motivated team. This is a hands-on leadership role focused on setting expectations, coaching and mentoring employees, and achieving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company emphasizes exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed. The role includes developing employees and future managers, ensuring consistent customer experiences, overseeing daily restaurant operations, managing profit and loss, maintaining facilities and equipment, and executing restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work involves indoor and outdoor conditions and exposure to moderate noise, heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven record of team building.
Passion for food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Ability to meet the physical demands described, including standing for long periods and lifting or pushing/pulling up to 50 pounds.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver strong customer experiences.
Develop a pipeline of managers and team members prepared for advancement.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.