GM

AES Restaurants•Dickinson, ND

20d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with responsibility for their development, safety, and well-being. The role uses AES systems to manage restaurant operations, including projections and scheduling, and works toward goals for service, operations, and financial results. The position focuses on operational performance, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and managing food and labor costs. The manager follows applicable government regulations, employment law, food safety requirements, operating policies, and cash policies, and implements accounting controls. Candidates must have a reliable vehicle and valid driver’s license and be ServSafe certified or able to obtain certification. The role involves standing for extended periods, lifting, climbing ladders, and working in warm and cold temperatures.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, delegation, and emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Knowledge or skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members; provide leadership and support.
Use AES systems to run the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet goals for service, operations, and financial results.
Manage operational performance, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operating policies, and cash policies; implement accounting controls.