GM
About The Position
AES Restaurant Group, LLC, a franchisee of Arby’s operating across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant to create a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting the team’s development, safety, and well-being. The role focuses on achieving restaurant goals across operations, profitability, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The manager monitors food and labor variances and takes action to improve results. AES describes its culture as goal-oriented and guided by the belief that “Attitude Equals Success.”
Requirements
- Must have a reliable vehicle and a valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Skills in leadership, communication, listening, coaching and developing, hiring and staffing, emotional resilience, patience, and delegation.
- Ability to work in a fast-paced environment and think on your feet.
- High standards of integrity and customer satisfaction.
- P&L management, operations management, and restaurant management skills.
- Ability to manage food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, and coach the team.
- Use AES systems to run the restaurant, including preparing accurate projections and schedules.
- Implement restaurant controls, particularly cash and inventory controls.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage restaurant operations and profit and loss performance.
- Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Meet positive food and labor variance targets and take appropriate action to improve results.
- Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.
- Coach and develop employees, staff the restaurant, delegate responsibilities, and communicate respectfully with guests and the team.
Benefits
- Competitive bonus program
- Full-time shifts
- Health insurance
- PTO
- Employee rewards and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
