GM

Arby's (AES Restaurants) • Dickinson, NY

21d • $55,000 - $70,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The company’s values are reflected in “Attitude Equals Success.” The Restaurant General Manager leads the restaurant to provide a positive work environment and dining experience, and supports the development, safety, and well-being of the team through coaching, mentoring, and care. The role focuses on achieving operational, guest-satisfaction, and financial goals while maintaining high standards of service, safety, and quality.

Requirements

• Must have a reliable vehicle and a valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Skills in leadership, listening, hiring and staffing, coaching and developing, and communicating respectfully with guests and team members.
• Emotional resilience and patience, and the ability to work in a fast-paced environment and think on one’s feet.
• Ability to manage profit and loss, restaurant operations, food costs, and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, and coach team members.
• Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
• Implement restaurant controls, particularly for cash and inventory.
• Set and meet restaurant goals for service, operations, and financial results.
• Manage restaurant operations and profit and loss performance.
• Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Monitor food and labor variances and take appropriate action to improve results.
• Follow government regulations, employment law, food safety requirements, operating policies, and cash policies, and implement accounting controls.
• Coach and develop employees, communicate respectfully, delegate responsibility, and maintain high standards of integrity and customer satisfaction.

Benefits

• Competitive bonus program
• Full-time shifts
• Health insurance
• Paid time off (PTO)
• Employee rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed