Restaurant General Manager
About The Position
As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will be responsible for customer satisfaction, maximizing profits, and building a motivated team. This hands-on leadership role involves coaching and mentoring employees to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed.
Requirements
- High school diploma or GED.
- 2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
- Strong analytical, decision-making, and conflict-resolution skills.
- Excellent communication skills and a demonstrated track record in team building.
- Passion for excellence in food quality, service, cleanliness, and operational speed.
- Proficiency in basic business math and computer literacy.
- Dynamic, energetic, and proactive leadership that drives results and inspires the team.
- Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Responsibilities
- Lead with purpose, resolve conflicts, and achieve results through others.
- Recruit and train employees to deliver outstanding customer experiences.
- Develop a bench of managers and team members prepared for growth.
- Provide direction, mentorship, and performance feedback to team members.
- Model Team Lyders' core values and principles.
- Execute corporate and local initiatives effectively and on time.
- Foster a safe and welcoming environment for employees and customers.
- Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
- Resolve customer issues and train team members to exceed service expectations.
- Use customer insights to improve the guest experience.
- Manage profit and loss through cash control, inventory management, and labor optimization.
- Maintain facilities and equipment to brand standards using preventative maintenance plans.
- Monitor sales and operational performance, and coach the team to achieve growth targets.
- Develop and execute restaurant-specific Annual Operating Plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
