GM

AES Restaurants•Rock Hill, SC

20d

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the team in creating a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting team development, safety, and well-being. The role focuses on guest satisfaction, restaurant operations, financial results, and meeting performance goals. AES describes itself as a goal-oriented company where employees can develop their skills. The company offers competitive compensation and a bonus program, full-time shifts, health insurance, PTO, and an employee rewards and recognition program.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication with guests and team members, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience; ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Knowledge of P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss, and monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variance and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies; implement accounting controls.