Restaurant General Manager

Taco Bell•Brighton, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and policies. You will work hands-on to ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. You will set expectations for success while coaching and mentoring team members to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company describes its focus as delivering exceptional customer experiences, fostering a positive work culture, and supporting team members' growth and success. The role oversees people development, customer experience, restaurant operations, and sales and profit performance. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as required. Work takes place in indoor and outdoor conditions and may involve exposure to heat, cold, water, cleaning chemicals, grease, and oil. Team Lyders Payroll Inc is a Taco Bell franchisee and, if hired, would be the employee's employer; franchisees set their own wage and benefit programs, which may vary.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership style, with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver strong customer experiences.
Develop a bench of Managers and Team Members ready for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Ensure effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.