GM

Arby's (AES Restaurants)•Knoxville, IA
•$50,000 - $60,000

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant General Manager to lead restaurant operations and create a positive work environment and dining experience. The manager coaches, mentors, and supports the team, with responsibility for team development, safety, and guest satisfaction. The role focuses on achieving service, operational, and financial goals, including strong restaurant performance and effective food and labor cost management.

Requirements

  • Must have a reliable vehicle and valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, delegating, and emotional resilience and patience.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • Experience or capability in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, coach, and develop team members.
  • Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
  • Implement restaurant controls, particularly for cash and inventory.
  • Set and achieve restaurant goals for service, operations, and financial results.
  • Manage restaurant operations and profit and loss performance.
  • Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Monitor food and labor variances and take appropriate action to improve results.
  • Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.

Benefits

  • Competitive bonus program
  • Full-time shifts
  • Health insurance
  • PTO
  • Employee rewards and recognition program
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