GM

AES Restaurants•Williston, ND

20d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team members, while overseeing restaurant operations, service, safety, and financial results. The General Manager uses AES systems to run the restaurant, including preparing accurate projections and schedules, implementing restaurant controls, and managing cash and inventory. The position focuses on achieving goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor costs. The role also requires compliance with government regulations, employment laws, food-safety requirements, operational policies, and cash policies. AES describes itself as goal-oriented and offers competitive compensation and a bonus program. The company’s stated vision is to be its guests’ favorite fast-food destination.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Skills in coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
Knowledge or ability in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to run the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, and quality control.
Maintain workplace safety.
Monitor food and labor variance and take appropriate action to improve results.
Follow government regulations, employment law, food-safety requirements, operational policies, and cash policies, and implement accounting controls.
Create a positive work environment and support the development, safety, and well-being of the team.