Restaurant General Manager

Taco Bell•Van Wert, OH

36d

About The Position

The Restaurant General Manager at Team Lyders manages a restaurant in accordance with brand standards and company policies, with the goals of customer satisfaction, profit maximization, and building a motivated team. This hands-on leadership role coaches and mentors employees to achieve operational excellence. The General Manager leads recruitment, training, employee development, performance feedback, and team culture. The role oversees day-to-day restaurant operations, including labor scheduling, food supply management, health and safety, customer issue resolution, and execution of corporate and local initiatives. It also manages profit and loss, cash control, inventory, labor optimization, facilities and equipment maintenance, sales performance, and restaurant-specific annual operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions with moderate noise, and indoor exposure may include heat, cold, water, cleaning chemicals, grease, and oil. The physical requirements include prolonged standing, walking, reaching, handling objects, and lifting or pushing/pulling loads up to 50 pounds.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership style, with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop Managers and Team Members who are prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team to achieve growth targets.
Develop and execute restaurant-specific Annual Operating Plans.