GM

AES Restaurants•Watertown, WI

About The Position

AES Restaurant Group, LLC, an Arby’s franchisee operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The manager leads the restaurant team to create a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting the team’s development, safety, and well-being. The role focuses on delivering outstanding guest service and achieving operational and financial results.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and working effectively in a fast-paced environment.
  • Emotional resilience and patience, high standards of integrity, and a focus on customer satisfaction.
  • P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, coach, and develop team members.
  • Use AES systems to run the restaurant, including preparing accurate projections and effective schedules.
  • Implement restaurant controls, especially for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Monitor operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Address positive food and labor variances and take appropriate action to improve results.
  • Follow government regulations, employment laws, food-safety requirements, operations policies, and cash policies, and implement accounting controls.

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
  • Industry-leading compensation and bonus plan
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