Restaurant General Manager

Taco Bell•Ferndale, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with brand standards and policies. You will be responsible for customer satisfaction, profit maximization, and building a vibrant, motivated team. This hands-on leadership position involves setting the tone for success and coaching and mentoring the team to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and team-member growth and success. The role includes leading people capability; recruiting, training, mentoring, and developing employees and managers; delivering a consistent customer experience; overseeing daily restaurant operations; and growing the brand, sales, and profits. The General Manager manages profit and loss, maintains facilities and equipment to brand standards, monitors performance, and develops and executes restaurant-specific annual operating plans. The position requires a willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions with moderate noise, and indoor exposure to heat, cold, water, cleaning chemicals, grease, and oil. The role also has regular, frequent, and occasional physical demands, including extended standing, walking, reaching, and lifting or pushing/pulling loads up to 50 pounds.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a bench of managers and team members prepared for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles and champion its culture.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.