GM

Arby's (AES Restaurants)•Kenosha, WI

21d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The manager leads the restaurant in creating a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting the team’s development, safety, and well-being. The role focuses on achieving results in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The manager is also expected to monitor food and labor variances and take appropriate action to improve results.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, emotional resilience and patience, leadership, listening, and delegating responsibility.
Ability to work in a fast-paced environment and think on your feet.
Ability to maintain high standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food and labor cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to operate the restaurant, including creating accurate projections and effective schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, and operations and cash policies; implement accounting controls.
Coach and develop employees, communicate respectfully, listen, and delegate responsibility.