GM

AES Restaurant Group•Clinton, TN

17h

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is seeking a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with a focus on their development, safety, and well-being. The role is goal-oriented and covers restaurant operations, profitability, guest satisfaction, service, speed, quality, and workplace safety.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating, and working in a fast-paced environment.
Emotional resilience and patience.
High standards of integrity and customer satisfaction.
Knowledge or ability in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet goals for service, operations, and financial results.
Monitor restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety rules, operations policies, and cash policies; implement accounting controls.
Coach, mentor, and support the development, safety, and happiness of the team.