GM
About The Position
AES Restaurant Group, LLC, a franchisee of Arby’s, is seeking a Restaurant General Manager to lead restaurant operations and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with a focus on their development, safety, and well-being. The role includes managing restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor costs. The manager is expected to follow government regulations, employment law, food safety requirements, operational policies, cash policies, and accounting controls.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Ability to communicate respectfully with guests and team members.
- Ability to coach and develop, hire and staff, listen, lead, and delegate responsibility.
- Emotional resilience and patience.
- Ability to work in a fast-paced environment and think on your feet.
- Commitment to high standards of integrity and customer satisfaction.
- Skills in P&L management, operations management, restaurant management, and managing food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, coach, and develop the team.
- Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
- Implement restaurant controls, especially for cash and inventory.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variances and take appropriate action to improve results.
- Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.
Benefits
- Competitive bonus program
- Health insurance
- PTO
- Employee rewards and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
