Restaurant General Manager

Taco Bell•Grand Haven Charter Township, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will be responsible for customer satisfaction, maximizing profits, and building a motivated team. This hands-on leadership role involves setting a strong example, coaching and mentoring employees, and driving operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed. The role covers people development, customer experience, restaurant operations, and financial performance. Responsibilities include hiring and training, developing future managers, overseeing daily operations and safety standards, managing profit and loss, maintaining facilities and equipment, and delivering restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work regularly involves indoor and outdoor conditions and exposure to moderate noise, as well as possible heat, cold, water, cleaning chemicals, grease, and oil indoors.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership, with the ability to drive results and inspire a team.
Willingness to work 50 hours per week, including evenings, weekends, and extended shifts as required.
Ability to meet the stated physical demands, including standing for long periods; walking; reaching; handling and manipulating objects; climbing stairs or ladders; stooping, kneeling, crouching, and crawling; and lifting or pushing/pulling up to 50 pounds over specified distances.

Responsibilities

Lead with purpose, resolve conflicts, and achieve results through others.
Recruit and train employees to deliver outstanding customer experiences.
Develop a pipeline of managers and team members prepared for advancement.
Provide direction, mentorship, and performance feedback to team members.
Promote Team Lyders' core values and principles through personal example.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance, and coach the team to meet growth targets.
Develop and execute restaurant-specific Annual Operating Plans.