Restaurant General Manager

Taco Bell•Racine, WI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and company policies. You will be responsible for customer satisfaction, profit maximization, and building a motivated team. This hands-on leadership position involves coaching and mentoring employees and leading the restaurant toward operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and helping team members grow and succeed. The role oversees people development, customer experience, restaurant operations, and financial performance. It includes recruiting and training employees, developing future managers, maintaining a safe and welcoming environment, managing labor and food supplies, addressing customer concerns, monitoring performance, maintaining facilities and equipment, and developing and executing restaurant-specific annual operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work environment includes indoor and outdoor conditions and moderate noise, with possible exposure indoors to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, and proactive leadership approach that drives results and inspires the team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
Ability to meet the physical demands described, including prolonged standing, walking, reaching, and lifting or pushing/pulling loads up to 50 pounds.

Responsibilities

Lead with purpose, resolve conflicts, and achieve results through others.
Recruit and train talent to deliver strong customer experiences.
Develop managers and team members for future growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.