Restaurant General Manager - NY
About The Position
The Restaurant General Manager (RGM) is the executive leader of a Burger King restaurant and is fully accountable for driving sales, profitability, operational excellence, talent development, and an exceptional guest experience. The RGM leads and develops Assistant Managers, Hourly Shift Coordinators, and Team Members while setting clear expectations and fostering ownership, accountability, and high performance. The RGM partners with the District Manager to execute business strategies, analyze performance metrics, and take action to achieve goals for sales growth, labor and cost controls, food safety, and guest satisfaction. The role requires a results-driven leader who takes ownership, develops talent, and thrives in a fast-paced environment.
Requirements
- At least 18 years of age.
- At least 2 years of restaurant leadership experience with operational and/or financial responsibilities.
- People-first leadership style with strong communication and team development skills.
- Ability to solve complex problems and make confident business decisions.
- Commitment to guest experience, Burger King standards, and building a high-performing culture.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Own the restaurant P&L, review financials to identify opportunities, manage costs, drive sales, and make business decisions to achieve desired outcomes.
- Motivate the team to exceed guest expectations, respond to guest issues, identify root causes through guest feedback systems, and engage the community through local marketing initiatives.
- Oversee hiring, training, certification, coaching, recognition, and ongoing development for Team Members, Shift Coordinators, and Assistant Managers.
- Optimize labor, maintain brand and operational standards, and provide hands-on support across the restaurant as needed.
- Partner with the District Manager to execute business strategies, analyze performance metrics, and take action to achieve business goals.
Benefits
- Weekly pay
- Meal discounts
- Quarterly bonus
- Flexible schedules
- Leadership development programs
- Opportunities for growth within the organization
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Recognition programs
- Performance-based incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
