Restaurant General Manager

Taco Bell•Hillsdale, MI

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage a restaurant in accordance with brand standards and policies. You will help ensure customer satisfaction, maximize profits, and build a vibrant, motivated team. This hands-on leadership role involves coaching and mentoring employees and guiding the restaurant toward operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company focuses on exceptional customer experiences, a positive work culture, and opportunities for team members to grow and succeed. The General Manager leads hiring, training, employee development, and performance feedback; oversees daily restaurant operations and customer experience; and manages sales, profit and loss, facilities, and operational plans. The role requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. Work includes indoor and outdoor conditions, with moderate noise and possible exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant (QSR) or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a demonstrated record of team building.
Passion for food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style, with the ability to drive results and inspire a team.
Willingness to work 50 hours per week, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead employees, resolve conflicts, and drive results through others.
Recruit and train employees to deliver strong customer experiences.
Develop Managers and Team Members for future growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders' core values and principles.
Execute corporate and local initiatives effectively and on time.
Promote a safe, welcoming environment for employees and customers.
Oversee daily operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train employees to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.