GM

Arby's (AES Restaurants)•Greensboro, GA

19d

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team members, while overseeing restaurant operations and working toward service, operational, and financial goals.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Knowledge of P&L management, operations management, restaurant management, and food and labor cost management.

Responsibilities

Ensure the team provides outstanding service and guests are satisfied.
Hire, train, and coach the team.
Use AES systems to run the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food-safety requirements, operations policies, and cash policies, and implement accounting controls.