GM

AES Restaurants•Laurinburg, NC

20d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is seeking a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with responsibility for their development, safety, and well-being. The role uses AES systems to operate the restaurant, manage projections and schedules, maintain controls, and achieve service, operational, and financial goals. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance. The role requires compliance with government regulations, employment law, food-safety requirements, operating policies, cash policies, and accounting controls. A reliable vehicle and valid driver’s license are required. Candidates must be ServSafe certified or capable of obtaining certification.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, emotional resilience and patience, leadership, listening, and delegating responsibility.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food- and labor-cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage and improve performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variance and take appropriate action to improve results.
Coach and develop team members, and manage hiring and staffing.
Follow government regulations, employment law, food-safety requirements, operating policies, and cash policies; implement accounting controls.