Restaurant General Manager

Taco Bell•Cary, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with its brand standards and policies. You will be responsible for customer satisfaction, maximizing profits, and building a vibrant, motivated team. This hands-on leadership role involves setting the tone for success and coaching and mentoring the team to achieve operational excellence. Team Lyders operates more than 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company is committed to exceptional customer experiences, a positive work culture, and supporting team members’ growth and success. The role oversees people development, consistent customer experience, and restaurant sales and profitability. It includes recruiting and training employees, managing day-to-day operations and financial performance, maintaining facilities and equipment, and developing and carrying out restaurant-specific operating plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as needed. The work environment includes indoor and outdoor conditions, moderate noise, and potential exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a quick-service restaurant (QSR) or retail environment, with profit-and-loss accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
A dynamic, energetic, and proactive leadership style that drives results and inspires the team.
Willingness to work 50 hours per week, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train employees to deliver outstanding customer experiences.
Develop Managers and Team Members for future growth opportunities.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles and promote a positive workplace culture.
Execute corporate and local initiatives effectively and on time.
Foster a safe and welcoming environment for employees and customers.
Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards using preventative maintenance plans.
Monitor sales and operational performance and coach the team to meet growth targets.
Develop and execute restaurant-specific Annual Operating Plans.