Restaurant General Manager

Taco Bell•Streator, IL

36d

About The Position

As Restaurant General Manager at Team Lyders, you will manage one of the company’s restaurants in accordance with its brand standards and policies. The role is responsible for customer satisfaction, profit maximization, and building a vibrant, motivated team. This is a hands-on leadership position focused on setting the tone for success and coaching and mentoring the team to achieve operational excellence. Team Lyders operates over 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. The company is committed to exceptional customer experiences, a positive work culture, and helping team members grow and succeed. The General Manager builds people capability by recruiting and training talent, developing future managers and team members, providing direction and feedback, resolving conflicts, and championing company values. The role oversees restaurant operations and customer experience, including corporate and local initiatives, staffing and labor schedules, food supply, health and safety, customer issue resolution, and service standards. The manager also oversees financial and operational performance through cash control, inventory management, labor optimization, facility and equipment maintenance, sales growth, and restaurant-specific Annual Operating Plans. The position requires a 50-hour workweek, including evenings, weekends, and extended shifts as required. Physical demands include prolonged standing, walking, balancing, reaching, handling objects, and lifting or pushing/pulling items weighing up to 50 pounds. The work environment includes indoor and outdoor conditions with moderate noise; indoor exposure may include heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

High school diploma or GED.
2–4 years of leadership experience in a QSR or retail environment, with P&L accountability.
Strong analytical, decision-making, and conflict-resolution skills.
Excellent communication skills and a proven track record in team building.
Passion for excellence in food quality, service, cleanliness, and operational speed.
Proficiency in basic business math and computer literacy.
Dynamic, energetic, proactive leadership style, with the ability to drive results and inspire a team.
Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

Lead with purpose, resolve conflicts, and drive results through others.
Recruit and train talent to deliver outstanding customer experiences.
Develop a pipeline of managers and team members ready for growth.
Provide direction, mentorship, and performance feedback to team members.
Model Team Lyders’ core values and principles.
Ensure timely and effective execution of corporate and local initiatives.
Foster a safe and welcoming environment for employees and customers.
Oversee day-to-day operations, including labor scheduling, food supply management, and health and safety standards.
Resolve customer issues and train team members to exceed service expectations.
Use customer insights to improve the guest experience.
Manage profit and loss through cash control, inventory management, and labor optimization.
Maintain facilities and equipment to brand standards through preventative maintenance plans.
Monitor sales and operational performance, coaching the team toward growth targets.
Develop and execute restaurant-specific Annual Operating Plans.